Purchase – sale rules

Purchase and Sale Regulations

1. Definitions

 

1. Personal data – means any information relating to a natural person who can be identified, directly or indirectly (the Data Subject); a natural person who can be identified by reference to social, cultural, physiological, or psychological factors, when used separately or in combination with other additional information.
2. Seller – UAB Baltic Filter, the legal entity registered with the State Enterprise Centre of Registers of the Republic of Lithuania, legal entity code 178297529 , VAT payer code LT782975219, registered office address Alekniškio vs 9, LT-19212 Širvintų r.
3. Partner – the legal entity that sells products and/or provides services to the Seller. Also – the legal entity with whom the Seller cooperates in order to fulfil the Buyers’ orders or to implement joint projects.
4. Account – the result of the Customer’s registration on the Website, after which the Customer’s order history or other Personal Data is stored.
5. Buyer – a natural person of full legal age; a minor aged at least 14 years who has the consent of parents/guardians; a legal person; and authorised representatives of any of the above referred persons.
6. Privacy Policy – the document approved by the Seller, which contains information about the collection, storage or other disposal of the Buyer’s Personal Data when using the Website.
7. Website – electronic store e-mfilter.lt
8. Parties – the Buyer and the Seller together.
9. Regulations – means these terms and conditions for the purchase and sale of products.

 

2. General provisions

 

1. These Terms and Conditions of Sale and Purchase of Products (hereinafter the Regulations), when approved by the Buyer (when forming an order, by ticking the checkbox that you accept the Regulations of this Website), shall constitute a legally binding document for both parties, which sets out the rights and obligations of the Buyer and the Seller, the procedure for the acquisition of the products, the procedure of payment, the procedure of delivery and return, the conditions of warranty service and other responsibilities of both parties in connection with the purchase of the products.
2. By creating the account on the Website, the Buyer confirms that they have familiarized themselves with these Regulations. From the moment the Buyer creates the Account, a long-term purchase and sale contract shall be concluded between the Buyer and the Seller. The Regulations approved at the time of registration shall apply to all purchases made by the Buyer until updated Regulations are published on the Website. The Regulations shall also apply to all purchases made without registration.
3. The Seller reserves the right to amend, update or supplement the Regulations. Upon amendment of the Regulations, the Buyer shall be informed thereof at the time of the next connection or at the time of the first purchase after the amended Regulations come into force.
4. The Buyer must get acquainted with and confirm that he agrees with the Privacy Policy published on the Seller’s Website.
5. If the Seller undertakes to provide documents or other information to the Buyer by email, the Buyer shall be responsible in all cases for providing the Seller with a correct and functioning email address of the Buyer.

 

3. Conclusion of the sale and purchase contract
4. The purchase and sale contract shall be concluded at the time of each order. It shall be deemed to have been concluded from the moment when the Buyer forms a shopping cart on the Website, specifies the delivery address and, if applicable, performs other steps of the order, the last of which is the selection of the payment method and the order confirmation.
5. The Purchase and Sale Contract shall remain in force until the fulfilment of all obligations of both Parties under these Terms and Conditions.
6. The Seller reserves the right to store each order of the Buyer in the database of the Website.

 

4. Rights of the Buyer

 

1. The Buyer shall have the right to purchase products on the Website according to the procedure established in these Regulations and legal acts of the Republic of Lithuania.
2. The Buyer may order products 24 hours a day, all year round.
3. The Buyer shall have the right to cancel the order in accordance with the procedure set out in these Regulations.
4. The Buyer shall have the right to withdraw from the Contract in accordance with the procedure set out in these Regulations.
5. The Buyer shall have the right to change / return the products in accordance with the procedure set out in these Regulations.
6. The Buyer shall have other rights set out in these Regulations, the Privacy Policy of the Website and the legal acts of the Republic of Lithuania.

 

5. Obligations of the Buyer

 

1. When ordering products on the Website, the Buyer must fulfil his obligations and comply with these Regulations, the Privacy Policy of the Website and the legal acts of the Republic of Lithuania.
2. The Buyer must pay for the ordered products in accordance with the procedure set out in these Regulations.
3. After ordering the products, the Buyer must make payment for the products within 48 hours of forming the order. If payment is not made within this time limit, the Seller shall be entitled to consider that the Buyer has withdrawn from the purchase and sale contract and to cancel the Buyer’s shopping cart.
4. The Buyer must provide correct Personal Data when registering on the Website and purchasing products. In the event of change, the Buyer must inform the Seller thereof.
5. The Buyer must perform all duties set out in these Regulations, the Privacy Policy of the Website and the legal acts of the Republic of Lithuania.

 

6. Rights of the Seller

 

1. The Seller shall have the right to terminate or suspend the operation of the Website without prior notice to the Buyer. In such event, all confirmed orders shall be terminated and new orders shall not be accepted.
2. The Seller shall have the right to set the minimum size of the shopping cart below which the order will not be fulfilled.
3. The Seller shall have the right to change the scope, method, price of services/products offered on the Website. The Seller shall have the right to charge for additional services or part thereof. If the Buyer does not agree with this, the Buyer’s order shall be cancelled.
4. The Seller shall have the right to cancel the Buyer’s order without prior notice to the Buyer if the Buyer fails to pay for the order within 2 (two) working days of its formation.
5. If the Buyer attempts to undermine the security or functionality of the Website, fails to comply with their obligations, or seeks to otherwise adversely affect the operation of the Website, the Seller shall have the right to limit, suspend, or terminate the Buyer’s ability to use the Website.
6. The Seller shall have the right to post links to other websites, but shall not be responsible for their content.
7. If the Seller has any questions regarding the Buyer’s order, the Seller shall have the right to contact the Buyer using the Buyer’s contact details provided in the order and/or in the registration form.
8. The Seller shall have the right to split the Buyer’s shopping cart into separate orders (unless the Buyer wishes to purchase the items in the shopping cart as one single order). In the event of such splitting, the price of additional services (such as delivery of the products) may be different from the price of the additional services specified in the description of the particular product.
9. The Seller shall have other rights set forth in these Regulations, the Privacy Policy of the Website and the legal acts of the Republic of Lithuania.

 

7. Obligations of the Seller

 

1. The Seller undertakes, subject to the terms and conditions set out in these Regulations and other documents of the Website, to provide the Buyer with the possibility to use the services of the Website.
2. The Seller undertakes to protect the Buyer’s right to privacy and not to disclose to third parties the Personal Data or order history of the Buyer (except as provided for in the Website Privacy Policy).
3. The Seller undertakes to deliver the Products to the Buyer and to accept the returned Products on the terms and conditions set out in these Regulations.
4. If the Seller is unable to deliver the products to the Buyer within the agreed time due to unforeseen circumstances, the Seller must offer an equivalent product or a product as similar as possible. If the Buyer does not accept such a product, the Seller must return the money to the Buyer within 14 (fourteen) calendar days and cancel the order.
5. The Seller must perform all duties set out in these Regulations, the Website Privacy Policy and the legal acts of the Republic of Lithuania.

 

8. Product prices and payment procedure

 

1. The prices on the Website shall be quoted in euro (including the VAT rate in force at the time).
2. Additional services (product delivery, handing in and other additional services) shall be excluded from the price of the product, unless otherwise expressly stated on the Website.
3. The Buyer may pay for the ordered products using the payment methods indicated on the Website.
4. The Seller shall have the right to change the method of payment on the Website at any time without prior notice to the Buyer.
5. The Seller may change the price of the product at any time, unless the Buyer has already confirmed the order. After the Buyer has confirmed the order, the price of the product may not change, unless this is due to objective reasons beyond the Seller’s control (for example, technical errors in the information systems). In that case, the Buyer shall have the right to object to the changed price of the product and cancel the order. In the event of cancellation, the money must be refunded to the Buyer (if the Buyer has already paid for the order).
6. The Seller reserves the right to set the minimum shopping cart size. If this minimum size is not reached, the Seller reserves the right to charge an additional administration fee or to refuse to confirm the order.
7. The Buyer’s products in the shopping cart and the Buyer’s order shall be kept for 2 (two) working days (unless otherwise specified by the Seller on the Website). In the event of non-payment within this period, the Seller shall have the right to cancel the Buyer’s order without prior notice to the Buyer.
8. Upon receipt of payment for the ordered products, the time limit for delivery of the products to the Buyer shall start running.
9. By accepting the Regulations, the Buyer agrees that the purchase documents (VAT invoices and/or other documents) shall be sent to the email address provided by the Buyer in the registration (or order) form. If the Buyer has provided an incorrect or wrong email address and therefore does not receive the documents for the purchase of the product, the Seller shall not be held liable for this.
10. The Seller reserves the right to place VAT invoices issued to the Buyer on the personal account of the Buyer on the Website.

 

9. Delivery of products

 

1. The Seller shall deliver the Goods across Lithuania in the ways specified on the Website (unless expressly stated otherwise).
2. When completing the order, the Buyer must choose one of the delivery methods offered by the Seller and indicate the exact delivery location and the correct contact phone number.
3. The Buyer undertakes to accept the order himself and, if necessary, to provide a proof of identity. If the Buyer is unable to collect the order himself, but the order has been delivered to the correct address of another entity on the basis of the data provided by the Buyer, the Buyer shall have no right to bring any claim.
4. Orders shall be delivered within the time limit specified on the Website, depending on the selected method of delivery.
5. If the Seller breaches the order delivery deadlines, the Buyer shall be entitled to cancel the order. In that case, the Buyer must be refunded in full within 14 (fourteen) calendar days. The Seller shall be relieved of this liability if such breaches of deadlines are not due to the Seller’s fault (but, for example, due to untimely delivery of the products to the Seller by third parties or due to other circumstances beyond control of the Seller).
6. The products shall be delivered by the Seller or his authorised representative and/or Partners.
7. If any service of the delivery of the products ordered by the Buyer cannot be provided because of their dimensions of the products specified on the Website (for example, delivery to parcel terminals), the Buyer shall not have the right to make any claim against the Seller in this respect.
8. The Seller shall reserve the right to change the product delivery fee depending on the amount and quantity of the ordered products.
9. If the Buyer decides to withdraw from the purchase and sale contract at the time of delivery of products, the Buyer must cover the costs of delivery of the products.
10. The Seller shall deliver the products to the Buyer within the time limits specified on the Website. These time limits shall not apply in those cases where the Seller has informed the Buyer of a shortage or possible delay of the products due to third parties and the circumstances beyond the control of the Seller.
11. When collecting the products, the Buyer must check the condition of the consignment, the quantity of the products and the contents of the consignment. By collecting the product, the Buyer confirms that the product has been delivered to him in good quality. From the moment that the goods are handed over to the Buyer, the Buyer shall assume full responsibility for any damage, failure or other malfunction of the product.
12. If the Buyer fails to collect the products within the time limits specified on the Website, or if the Seller is unable to contact the Buyer and deliver the products to the Buyer within such time limits, the Seller or his authorised representatives shall contact the Buyer and arrange a different delivery time. If, after such arrangement, the Buyer still does not collect the products, the Buyer’s order shall be cancelled and the money shall be refunded to the Buyer (after deducting delivery fees, bank transfer charges and, where applicable, the administration fee).
13. If the Buyer fails to collect the products within the specified time limit and has not paid for them, the Buyer’s order shall be cancelled.

 

10. Product quality guarantee

 

1. The quality, parameters and description of each product offered for purchase on the Website can be found in the product description on the Website.
2. The product is considered to be of good quality when the description of the product corresponds to the characteristics of the product.
3. The Seller shall have the right to provide different quality guarantees for different types of products, the terms and other conditions of which shall be specified in the description of the product and/or in the product documents.
4. The product quality guarantee provided by the Seller shall not limit the Buyer’s rights granted by the legal acts of the Republic of Lithuania in the event of purchase of a defective product.
5. The Seller shall not provide the after-sales services (unless otherwise expressly stated on the Website).
6. If the Buyer contacts the Seller for the after-sales service of products, the Seller, in such case, shall refer the Buyer to the after-sales service centres.
7. The Seller shall not be held liable if the shape, colour or other parameters of the product available on the Website do not correspond to the actual size and other characteristics of the products due to parameters of the screen of the computer or mobile device used by the Buyer.
8. If the product description provided on the Website indicates that the colour, shape or other characteristics of the product may be different from those indicated in the photograph of the product provided on the Website, it shall not be deemed to be a reason for the Buyer to bring a claim regarding the inadequate quality.

 

11. Return of products

 

1. The Buyer shall have the right to return the products and withdraw from the product purchase and sale contract within 14 (fourteen) days by notifying the Seller. This right shall not apply to contracts referred to in Article 6.228-10(2) of the Civil Code of the Republic of Lithuania.
2. The Buyer shall notify the Seller of the withdrawal from the purchase and sale contract by completing the Contract Withdrawal Form or by submitting another clear written statement using the Seller’s contacts indicated on the Website. The notification shall be deemed to have been received when the Seller confirms this to the Buyer.
3. The 14 days period for the return of products shall start running from the day on which the product was delivered to the Buyer.
4. The Buyer shall have the right to replace the products within 14 (fourteen) days from the date of delivery of the product by analogous products only of different dimensions, shape and colour. If upon replacement of the product a price difference arises, it shall be covered by the Buyer. The Buyer shall express his intention to exercise this right in a notification to be enclosed with the returned products using the contacts indicated by the Seller.
5. Upon receipt of the returned product and the intention expressed by the Buyer to replace the product, the Seller must replace it with an analogous product (only of the size, colour, model or assembly specified by the Buyer). If the Seller is unable to replace the returned product with an analogous one, the money shall be refunded to the Buyer within 14 (fourteen) calendar days.
6. The money shall be refunded to the Buyer to the bank account specified by the Buyer (unless otherwise agreed by the Parties).
7. The products being returned must be unused, in their original packaging, complete, with all enclosed documents and in good condition. If the product being returned was used, damaged, out of order or otherwise defective, the Seller reserves the right not to accept the returned product and not to refund the Buyer’s money for it.

 

12. Liability

 

1. The Buyer shall be responsible for the correctness of the data provided in the registration and/or order form. The Buyer shall be fully liable for the consequences resulting from the provision of incorrect data.
2. The Seller shall not be liable for any losses resulting from the Buyer’s failure to get familiarized with these Regulations, the Privacy Policy or any other documents provided on the Website, although the Buyer had the opportunity to do so.
3. If the Website contains links to third-party websites, the Seller shall not be liable for the accuracy, correctness and content of the information posted therein.
4. If third parties use the Buyer’s registration data, the Seller shall not be liable for the actions of the third party.

 

13. Marketing measures applied by the Seller

 

1. The Seller reserves the right to organise various campaigns, games, lotteries and to announce them on the Website and/or to send them to the contacts indicated by the Seller.
2. The Seller shall have the right to change the conditions of campaigns and games or to terminate them.

 

14. Final provisions

 

1. These Regulations have been drafted pursuant to legal acts of the Republic of Lithuania.
2. Relationships arising on the basis of these Regulations shall be governed by the law of the Republic of Lithuania.

3. Any disagreements arising from the implementation of these Regulations shall be settled by negotiation. In the event of failure to agree, disputes between the Parties shall be settled in accordance with the procedure prescribed by legal acts of the Republic of Lithuania.